One agent, set up for the job
These are not separate products and not separate bills. They are OU Chat configured for a particular job, on the same plan and the same price.
Most lost sales are not price objections. They are an unanswered question at 11pm: will this fit, do you ship here, what is the difference between these two.
Finds the right productTakes the orderCaptures the enquiry 6 of 9 jobs on the sales desk finish without a person See the two use cases and who runs it → Booking Agent Your CX Agent, set up to take bookings.A booking form asks for a decision the visitor has not made yet. They still have a question, so they leave to think about it, and they do not come back.
Books the appointmentHolds and confirms a bookingArranges a callback 7 of 10 jobs on the booking desk finish without a person See the two use cases and who runs it → Support Agent Your CX Agent, set up to deflect and escalate.Most support volume is the same twenty questions. An agent that has read your site answers them in seconds and hands you the ones that actually need judgement.
Opens a ticketHands over to a personEmails the conversation 6 of 9 jobs on the service desk finish without a person See the two use cases and who runs it → Store Agent Your CX Agent, set up for a storefront.A catalog is a search problem for you and a decision problem for the shopper. They do not want a list of twelve results; they want the one that fits.
Your store, connectedTakes the orderAnswers where the order is 6 of 9 jobs on the shop floor and the DMs finish without a person See the two use cases and who runs it → Voice Agent Your CX Agent, on a phone number.Chat is not how everyone gets in touch. In a lot of markets the phone is still the first thing a customer reaches for, and it rings out after six.
A phone number that answersBengali and English on the phoneWrites up the call 7 of 10 jobs on the front desk in busy season finish without a person See the two use cases and who runs it →Start with your website. The agent trains on it, and you can turn on whichever job you need afterwards. Seven days without a card. \$29/mo after that, refunded in full if it is not right.
Build your agent →