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Pricing

Two plans.
No sales call to see them.

Every plan is the whole product: training, every channel, escalation, lead capture and the catalog. What changes is how much of it you use.

Billed monthly. Switch to annual and save 25%.

Starter

For founders validating an idea or running a single site.

$29 /mo

Billed monthly

Build your agent

7-day trial · no card · refunded in full if it is not right

  • 1 AI agent
  • 2,000 conversations a month
  • 1,500 trained pages
  • Website, sitemap, files and YouTube as sources
  • Cited answers with sources
  • Website widget + hosted page on ou.chat
  • 2 channels
  • 95+ languages, including Bangla
  • Email summaries

If it is not right, you get your money back. Every tier, annual as well as monthly. Tell us within 30 days of your first payment and we refund it in full, no explanation needed. How it works

Cancel anytime from your dashboard · encrypted, and never trains on your data

Non-profit

Everything in Starter, for $5/mo

Registered charities, NGOs, schools and libraries. Same agent, same limits, same support as $29 Starter. We verify your registration number against the public register first, usually within two business days.

$5/mo
Check eligibility

Granted after review, never self-selected.

On every plan

The things that usually cost extra

95+ languages
Including Bangla, in chat and on the phone. Not a translation layer.
Cited answers
Every reply links the page it came from, so a customer can check it.
It says when it doesn't know
And hands over with the whole conversation, rather than inventing something.
No training on your data
Your content is never used to train a foundation model. Security.
Compare plans

What's included

Everything listed is something your agent can do for a customer today.

FeatureStarterGrowthEnterprise
Volume
AI agents15Unlimited
Conversations / mo2,00015,000Custom
Trained pages1,50010,000Custom
Team seats310Custom
Knowledge
Website & sitemap crawl✓✓✓
File upload (PDF, DOCX, PPTX, CSV)✓✓✓
Scanned PDFs read with OCR✓✓✓
Cited answers with sources✓✓✓
Auto-resync·WeeklyDaily
Channels
Website widget & hosted page✓✓✓
Connected channels2UnlimitedUnlimited
WhatsApp, Messenger, Instagram, Telegram·✓✓
Voice: a phone number that answers·✓✓
SMS & email·✓✓
95+ languages, incl. Bangla✓✓✓
Commerce & actions
Shopify & WooCommerce catalog sync·✓✓
Photo search across the catalog·✓✓
Take an order in the conversation·✓✓
Book an appointment·✓✓
Order tracking·✓✓
Lead capture & CRM·✓✓
Operations & Automation
Human escalation with transcript·✓✓
Shared inboxBasicFullFull
SupportEmailPriority emailPremium, with a named contact
AnalyticsBasicAdvancedCustom
API access·✓✓
Roles & permissions··✓
Remove OU Chat branding··✓
Security & terms
Encryption & no training on your data✓✓✓
30-day money-back guarantee✓✓✓
SSO / SAML··✓
Regional hosting & DPA··✓
Uptime SLA··✓
Enterprise

Bigger volume, or a procurement process

Unlimited agents, custom conversation volume, SSO and SAML, data residency, a signed DPA and an uptime SLA. If your security review needs specific documentation, tell us early and we will say honestly whether we can meet it.

  • Premium terms: custom volume and a negotiated rate
  • SSO / SAML and role-based access
  • Regional hosting where available, DPA, security review
  • A named person, not a queue
Talk to us → Book a demo

We reply within one business day.

Pricing FAQ

Good to know

Still deciding? Book a demo and we'll size the right plan with you.

What counts as a conversation?

One conversation is a single visitor session, however many messages it contains. A person who asks six questions in one sitting counts once, not six times.

What happens when I hit my limits?

Your agent keeps answering. We notify you, and you can upgrade in a click. New limits apply instantly and we prorate the difference.

Can I switch between monthly and annual?

Yes, in either direction, from your dashboard. Moving to annual credits what you have already paid for the current month.

Is there really no card for the trial?

No card. The trial runs for 7 days on the full product, and it does not roll into a paid plan unless you choose one.

What if it does not work out?

Email us within 30 days of your first payment and we refund it in full, monthly or annual, without asking why. After that, cancel anytime and you are not billed again.

Do you have a plan for agencies?

Yes. Agencies manage a branded agent per client from one portal, with per-client tiers. The partner programme has the details.

Is my data secure on every plan?

Encryption, access control and the no-training guarantee apply on every plan including the $5 non-profit rate. SSO, data residency and a DPA are Enterprise.

See it on your own content

Paste your URL, watch OU Chat train an agent on it, and judge the answers yourself. Seven days, no card.

Partner

Reselling this to your clients?

Agencies run a workspace per client under their own branding, on wholesale pricing agreed against volume rather than a public rate card. You set the retail price and own the invoice; the client owns their workspace and data.