The DM inbox, handled
Instagram sends buying intent straight into a DM inbox that nobody can watch continuously, and interest cools fast.
- Product questions answered
With the live catalog behind it, so availability and price are current.
- Intent captured while it is warm
A question about a product becomes a lead or an order, not a missed message.
- Same agent as everywhere else
One place to train, every channel to answer on.
What makes this real
Two things decide what your agent can do here: what connecting Instagram DM gives it, and what it already brings with it everywhere. Here is each one, and what it changes for the person messaging you.
Comes with this channel
- Your Instagram DMs
instagramConnection Your Instagram DMs, connected, including the photos people send instead of typing. The buying question that lands in a DM gets an answer while the person is still interested.
Comes with your agent
- Your products, known
agent catalogConnection The products, variants, prices and stock the agent reads from. Kept in step with your store rather than copied once. It recommends and prices from what you actually stock, so nothing it offers has already sold. - Captures the enquiry
lead_captureTool call Called when intent appears. It records who asked, what they wanted and how ready they are, while the conversation is still open. Records who asked, what they wanted and how ready they are, while the interest is still warm.
The same agent, everywhere else
Connect another and it is the same agent with the same knowledge answering there. There is no second bot to train and nothing to keep in step.
One agent answers on every channel you connect. Seven days without a card. \$29/mo after that, refunded in full if it is not right.
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