Channel · Telegram
A Telegram bot that actually knows things
Most Telegram bots are menus. This one has read your site.
- Trained on your content
Not a command tree. It answers questions it was never explicitly scripted for.
- Set up from the same place
No separate build, no separate knowledge base.
- Escalates to your team
With the conversation attached.
What makes this real
Two things decide what your agent can do here: what connecting Telegram gives it, and what it already brings with it everywhere. Here is each one, and what it changes for the person messaging you.
Comes with this channel
- A Telegram presence
telegramConnection A Telegram presence backed by the same agent, with no second bot to maintain. Customers who live in Telegram reach the same agent without you running a second bot.
Comes with your agent
- Shows where the answer came from
retrievalBuilt in Every answer is drawn from your own content and carries the page it came from, which is what makes grounding checkable rather than claimed. Every answer names the page behind it, so you can check it and so can your customer. - Hands over to a person
handoff_humanTool call Called when a person is needed, by rule or by judgement. It passes the whole thread across rather than a notification. Passes the whole thread across, so the customer never has to explain themselves twice.
The same agent, everywhere else
Connect another and it is the same agent with the same knowledge answering there. There is no second bot to train and nothing to keep in step.
WhatsApp Messaging app Messenger Social inbox Instagram DM Social inbox Voice Phone line SMS Text message
Train it once
One agent answers on every channel you connect. Seven days without a card. \$29/mo after that, refunded in full if it is not right.
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