Store Agent · Your CX Agent, set up for a storefront.
A catalog is a search problem for you and a decision problem for the shopper. They do not want a list of twelve results; they want the one that fits.
Synced from Shopify or WooCommerce, so availability and price are current rather than whatever the page said at crawl time.
1,100+ pieces, all syncedA shopper sends a picture of what they want and gets the closest thing you stock. That is a different interaction from a search box.
Occasion not a search boxThe most common message any store gets. Answered in chat, it stops being a support ticket at all.
In chat order and order statusNeed something for a wedding next month, under 8000 taka
Mehendi, holud or the reception? They call for quite different things, and it changes what I would show you.
asked the question a shop assistant would askHolud
Three in your budget, all in stock. The yellow organza at 6,900 is the one people come back for.
narrowed 1,100+ pieces, checked live price and stockEvery row is a job somebody does today. The bar is counted from the rows, so it says exactly as much as the table does and no more.
The screenshot is the real widget on a real storefront. You do not have to take our word for any of it: open the same agent and ask it something awkward.
Fashion retail · Bangladesh
Whose job this wasWhoever is answering Instagram and WhatsApp today
More than eleven hundred Pakistani and Indian pieces, and customers who do not want the list. They want the one that suits them, described the way a good shop assistant would describe it. That conversation was happening by hand, in DMs, one customer at a time.
The whole range synced in with live prices, so a recommendation is never made against a piece that has sold. The widget opens on a full branded screen with the collection front and centre rather than a chat bubble in the corner, which is what makes it read as part of the shop rather than a bolted-on support tool.
Each of these is something your agent can do for a customer today, not a setting you configure. Everything here travels with the agent, on whichever channels you connect it to.
capture_order Tool call Called once the customer has decided. It collects the items, the delivery details and the contact, then writes the order rather than handing over a form. Finishes the sale inside the conversation rather than sending someone to a form they will not fill in. track_order Tool call Called on any "where is it" message. It identifies the order and reports the carrier status rather than guessing a date. Handles the most common message you get without anybody opening the admin panel. visual_search Tool call Called when an image arrives. It matches the photo against your catalog and returns the nearest thing you sell. A customer sends a picture of what they want and gets the nearest thing you sell. store sync Connection Pulls products, prices and stock on a schedule. The reason an answer about availability is current rather than the state of a page last month. Products, prices and stock stay current, so an answer is never based on a page from last month. Store Agent is not a separate product or a separate bill. It is OU Chat set up for this job. Seven days without a card. $29/mo after that, refunded in full if it is not right.
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